AI-powered, automated, and super-accurate speech recognition infrastructure tool for all of your audio and video data.
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Get actionable intelligence from your transcription in minutes. Extract insights, summarize speech, identify spoken topics, and transform your audio content with Vatis Tech's cutting-edge audio intelligence.
Extract key insights with intelligent summarization. Quickly grasp the essence of lengthy transcripts.
Unlock customer sentiment through sentiment analysis. Gauge emotions and opinions expressed in audio content.
Automatically identify themes and topics within transcripts. Efficiently categorize and organize your content.
Protect privacy with PII (Personally Identifiable Information) redaction. Automatically detect and remove sensitive data.
Structure long recordings with automatic chapter generation. Improve content navigation and enhance user experience.
Understand the purpose behind interactions with intent detection. Ideal for analyzing customer support calls or user feedback.
Turn your transcripts into a knowledge base with our 'Ask Anything' feature. Easily search and retrieve relevant information from your audio and video content.
Transcribe pre-recorded audio or video files with high accuracy using our highly scalable infrastructure.
transcription = trueGood afternoon my name is Aisha.
Thank you for calling for ISIN today.
How may I be of assistance?
Hi Aisha.
Well I want to sign up for the Wi-Fi service.
Sure we can definitely sign you up.
What's your phone number?
4142630157
Thank you very much.
And can I have your full name
George Washington
Thank you George Washington.
What is your date of birth?
It is July 1st 1968.
Thank you very much.
And can you confirm the address that we have for you here in the system?
The address is 2898 Atwood Terrace, Columbus, Ohio, 43224
transcription readability = trueSpeaker 1
Good afternoon, my name is Aisha. Thank you for calling for ISIN today. How may I be of assistance?
Speaker 2
Hi Aisha. Well, I want to sign up for the Wi-Fi service.
Speaker 1
Sure, we can definitely sign you up. What's your phone number.
Speaker 2
414-263-0157.
Speaker 2
Thank you very much. And can I have your full name?
Speaker 2
George Washington.
Speaker 1
Thank you, George Washington. What is your date of birth?
Speaker 2
It is July 1st, 1968.
Speaker 1
Thank you very much. And can you confirm the address that we have for you here in the system?
Speaker 2
The address is 2898 Atwood Terrace, Columbus, Ohio, 432-24
Person
Numeral Conversion
Date
Address
Speaker Diarization
Punctuation
translation = trueSpeaker 1
Bună ziua, numele meu este Aisha. Vă mulțumesc că ați sunat astăzi la ISIN. Cu ce vă pot fi de folos?
Speaker 2
Bună, Aisha. Ei bine, vreau să mă abonez la serviciul de Wi-Fi.
Speaker 1
Bineînțeles, cu siguranță vă putem înscrie. Care este numărul dvs de telefon?
Speaker 2
414-263-0157.
Speaker 2
Mulțumesc frumos. Și îmi puteți spune numele dvs. complet.
Speaker 2
George Washington.
Speaker 1
Mulțumesc, George Washington. Care este data dvs de naștere?
Speaker 2
Este 1 iulie 1968.
Speaker 1
Mulțumesc foarte mult. Puteți confirma adresa pe care o avem în sistem?
Speaker 2
Adresa este 2898 Atwood Terrace, Columbus, Ohio, 432-24.
summarization = trueOUTPUT
In the transcript, Aisha from ISIN assists a caller named George Washington who wants to sign up for Wi-Fi service. She begins by confirming George's phone number, full name, date of birth, and address to process the sign-up. The conversation is straightforward, focusing on gathering George's personal information necessary for the service registration.
sentiment = trueOUTPUT
The sentiment of the transcript is neutral to slightly positive. It consists primarily of a straightforward exchange of information necessary for signing up for a Wi-Fi service. There's a polite and professional tone maintained throughout the interaction, with courteous acknowledgements like "Thank you very much." The conversation does not contain any emotional or negative elements, reflecting a typical customer service interaction focused on efficiency and clarity.
intents = trueIntent to Sign Up for Service: Speaker 2 expresses the intent to sign up for the Wi-Fi service.
Intent to Verify identity: Speaker 1 askes Speaker 2 for his phone number
Intent to Provide Personal Information: Speaker 2 gives their phone number upon request.
Intent to Provide Personal Information: Speaker 2 provides their full name as George Washington.
detect topic = trueService Enrollment: Discussion begins about signing up for Wi-Fi service.
Personal Information Collection: Conversation shifts to collecting personal details such as phone number and full name for service registration.
Additional Personal Information: Date of birth is requested and provided, continuing the process of gathering information for service signup.
Address Confirmation: The topic moves to confirming the address associated with the service application.
AI-powered, automated, and super-accurate speech recognition infrastructure tool for all of your audio and video data.
Made with ❤️ and ☕ in Bucharest
