Conversational AI - Fuelling next-level CX experiences

Enhance your interactive experience with a technology that pushes the boundaries of precision and innovation. Vatis Tech's Advanced Speech-to-Text Technology simplifies the creation of human-like conversational AI, ensuring a faster and more cost-effective process for designing sophisticated voicebots.

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Benefits of Conversational AI

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Efficient Customer Support: Streamlines support processes, leading to quicker issue resolution.

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Cost Savings: Reduces operational costs by automating routine tasks and optimizing resource allocation.

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Scalability: Easily scales to handle a high volume of user interactions simultaneously.

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Data-driven Insights: Gathers valuable data for informed business strategies and improvements.

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Consistent Responses: Ensures accuracy and consistency, maintaining brand trust.

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Increased Engagement: Holds user attention with dynamic and interactive conversations.

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Cross-platform Integration: Seamlessly integrates across various platforms, enhancing accessibility.

Create your voicebots effortlessly using our API

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High Accuracy and Precision

At the heart of Vatis Tech lies a state-of-the-art Speech-to-Text engine, finely tuned to deliver highly accurate transcripts, for human-like conversational AI bots. Our models convert speech into text automatically, with over 90% accuracy.

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Real-time Transcription

Experience the power of instantaneous communication with Vatis Tech. Our technology enables real-time transcription, making it the perfect choice for conversational voice bots that demand swift and efficient processing. Say goodbye to delays and hello to instant, fluid conversations.

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Conversational Understanding

Vatis Tech goes beyond mere transcription. Our AI bots are equipped with the ability to understand the nuances of human communication. From detecting sentiment to identifying key topics and providing concise summaries, our Conversational AI Bots redefine the way we engage in dialogues.

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Sentiment Analysis

Vatis Tech's Conversational AI Bots can accurately gauge the sentiment behind spoken words, guiding for a more empathetic and personalized interaction. Whether it's joy, frustration, or anything in between, our bots adapt to the emotional tone of the conversation.

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In an era where time is of the essence, our bots excel at summarizing lengthy conversations. Extracting key information and presenting it concisely, we ensure that your users receive the most important details without overwhelming them with unnecessary information.

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Topic Detection

Navigate through conversations effortlessly as Vatis Tech's bots excel at detecting and comprehending diverse topics. This ensures that your conversational AI remains contextually aware, providing a more engaging and relevant user experience.

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Frequently Asked Questions

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What is an example of conversational AI?

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In a call center, an example of conversational AI is an AI-powered voice bot that handles customer inquiries. These voice bots can answer common questions, resolve standard issues, route calls to the appropriate department, or even provide detailed product information. They use natural language processing to understand and respond to customer queries, improving efficiency and reducing wait times for human agent interaction. For instance, a bank's call center might use a conversational AI voice bot to assist customers with account inquiries, transaction details, or basic troubleshooting, before escalating complex issues to human representatives.

How to create conversational AI voice bots?

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Creating conversational AI voice bots involves several key steps: define its purpose, select appropriate AI platforms, design conversation flows, train the bot using relevant data, integrate speech recognition, test and refine its responses, deploy and continuously monitor its performance, and ensure compliance with privacy and security regulations.

Is it better to create my own voice bot or adapting an already built one to my own needs?

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Deciding between creating your own voice bot or adapting an existing one depends on your specific needs, technical resources, time and cost constraints, desired control and customization, and long-term scalability and maintenance considerations. Choose based on which aligns best with your situation and goals.

What is the difference between conversational AI and ChatGPT?

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Conversational AI is a broad field encompassing technologies like chatbots and virtual assistants that enable human-like interactions. ChatGPT is a specific implementation of conversational AI, a large language model developed by OpenAI, designed to generate human-like text responses using advanced natural language processing techniques.

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